Tag Archives: bank chatbot

Photo: ShutterstockRemember Blockbuster video stores, Nokia mobile phones, the Palm Pilot, and Polaroid cameras? All were once dominant in their respective fields, but no longer. The reason? They were all overtaken by technological advancements that rendered them irrelevant or obsolete in the eyes of their customer base. And something similar is happening in the banking industry. The days of queuing at the counter and having a chat with the bank clerk when your turn comes appear numbered....

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