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Opinion: Lagging Customer Service Is Hurting the Crypto Space

Customer service is the heart and soul of any business. Without it, a company is doomed to fail. No Customer Service? No Company! When someone has questions about your products, what do they do? They call up your customer service department to speak with someone who knows your company. That someone then provides the necessary information to them, easing their concerns and bringing them closer to buying or investing in your services. One of the problems we’ve been seeing...

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THORChain Network Remains Offline 15 Hours After Software Bug 

The THORChain network went offline Thursday due to a software bug, the blockchain operators confirmed on Twitter. The team noted that they are working to resolve the issue as soon as possible, adding that the outage has nothing to do with solvency.  Devs are aware of a chain halt and have identified the likely cause due to a unique transaction type (nothing to do with solvency). An update will be posted as soon as there is more confirmed information. — THORChain (@THORChain)...

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Bear Market Didn’t Hurt Crypto Fundamentals, Claims Fidelity

On Oct. 27, the portfolio and asset manager published its “2022 Institutional Investor Digital Assets Study,” an annual report shedding light on the crypto industry from an institutional perspective. The research revealed that the market is now well-positioned to weather the macroeconomic headwinds it has faced in recent months. Fidelity Digital Assets President, Tom Jessop, commented: “We believe that digital assets fundamentals remain strong and that the...

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